Refunds

Any item received that has not arrived in a satisfactory state must be communicated to us directly within 7 days of receiving the order.

• For any returns or exchange you must have an authorisation from us before sending back to us.
• Shipping is non-refundable. Proscore will be responsible for the cost of shipping on any return or exchange if we have shipped incorrectly.
• You will be asked to send us a photo of any damage for assessment and we will discuss with you a suitable outcome for either a refund or exchange
• An item returned without authorisation will not be accepted
• If an order is received that does not match the order placed, we will make every attempt to rectify at the earliest possible time after your notification to us